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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valetine Lawrence

April 11, 2024

5  out of  5 rating by Valetine Lawrence
"Had the pleasure of speaking with India Bryant today, very courteous and professional. She was very helpful and knowledgeable to my situation. Keep up the good work and enjoy your day!!!! Be Blessed!!!!"
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Elliott Walker

April 11, 2024

5  out of  5 rating by Elliott Walker
"India was very helpful with helping me transition to State Farm after many years with another insurer. She made the process simple and was very friendly and informative. She explained the policy and helped me get set up on the website and in the State Farm Mobile App. She even helped me figure out an issue I was having with the Drive Safe & Save Beacon in my car."
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April 10, 2024

5  out of  5 rating by bubbles
"reggie was very sweet and helpful with me getting insurance for the first time :)"
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William Glover

April 10, 2024

5  out of  5 rating by William Glover
"I had amazing experience with the staff and he helped me out after going through trials and tribulations of looking for the right price. I must say I was so impressed. I’ll probably be a customer for life."
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Shanique Williams

April 10, 2024

5  out of  5 rating by Shanique Williams
"Thanks to Reggie for helping me with my insurance and more"
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Amanda Norris

April 10, 2024

5  out of  5 rating by Amanda Norris
"Bryant Thompson's office is excellent. They go above and beyond! Shaniya is wonderful, personable, professional, and caring! Everything one needs in a representative!!! Keep up the great work!"
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Nekosha Hill

April 9, 2024

5  out of  5 rating by Nekosha Hill
"Reggie was a great help today he saved me a bundle on car and renters insurance. I will always recommend this State Farm for my friends to ask for Reggie."
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Rodiamond Four Diamonds

April 9, 2024

5  out of  5 rating by Rodiamond Four Diamonds
"Bryant Thompson State Farm office always goes above and beyond to please there customers. I've had the pleasure of working with two wonderful young ladies. India and Meshana. My niece was in the process of purchasing a car and stated that she received a quote from a state farm agent, I asked her which location did she get the quote from but she couldn't find the email. I told her to Google Bryant Thompson because that is the office that I use. It was 11:50am and the office was due to close at 12pm. We called looking for India but she was not there, so we were put on hold and Meshana picked up. Meshana went above and beyond to make sure my niece had a great experience with obtaining car insurance for the first time. She took time to explain the different amounts while celebrating that she was getting a car on her own. Meshana got an amount for her and called back after all the paperwork was done with the car. Meshana stayed after closing time to make sure everything went well. I love that this office cares about their customers. Thanks Meshana for making us comfortable with this process. You are awesome!"
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Neferteri Newman

April 8, 2024

5  out of  5 rating by Neferteri Newman
"I had a wonderful experience with my agent Meshana Slaton! She was fast, kind, helpful and to the point. She took her time and was very sweet especially with this being my first time buying insurance. I was able to drive away in my new carrr! Thank you so muchhh!!!"
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Chandra Singh

April 8, 2024

5  out of  5 rating by Chandra Singh
"Meshana is great! Very helpful, patient, and professional."
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Bettye Carter

April 6, 2024

5  out of  5 rating by Bettye Carter
"I had the pleasure of working with Meshana today. She was very knowledgeable of my bill and helped me find ways to make my payments that work best for me. I started to shop for quotes but after Meshana explained to me how rates are changing EVERYDAY, I felt it was wise to stay where I have been because inflation is real!!!"
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Lakisha Gibson

April 4, 2024

5  out of  5 rating by Lakisha Gibson
"Statefarm’s customer service is outstanding. Shaniya and India are amazing. Their customer service was awesome. Both Shaniya and India were incredibly helpful and answered all of my questions. They both made sure I understood everything completely. I highly recommend Bryant Thompson’s office!!"
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April 4, 2024

5  out of  5 rating by BusinessWithBri
"Reggie was helpful!"
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Tiffany Dansby

April 4, 2024

5  out of  5 rating by Tiffany Dansby
"HIPP HIPP HOORAY!!..HIPP HIPP HOORAY! This Cascade location is getting kudos for there Outstanding CUSTOMER SERVICE!!! I also would like to give 2 special shot outs to Shaniya, and India! These 2 ladies went over and beyond in assisting with getting my elderly father insurance situated. India assisted me with getting his insurance policy current from being lapse. My father forgot to pay his insurance unfortunately😬. However, Miss India came to the rescue. I was panicking forreal. Once I spoke to India everything turned around, she put me at ease. India knew the assignment, and she corrected the problem at hand with ease 😀. What a difference that makes when people have outstanding customer service, along with plenty of patience. Miss India did not bust a sweat. She handled this matter with grace and no Attitude ok! I Thank u for that. Miss Shaniya, also had outstanding customer service in helping me to make sure what was owed was paid and current which took a little time and patience, but Miss Shaniya didnt miss a beat😀 . She handled the situation like it was a piece of cake! ( You Go Gurl). Furthermore, it brings me peace of mind to know that somebody actually will, and can do there job the 1st time without being asked. Both ladies got it right the 1st time. My dad and I appreciate that. If u want outstanding service with no Attitudes! This Cascade location is the place! Giving them a 10 star actually. Thank u! Miss Dansby."
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Jafar Peek

April 4, 2024

5  out of  5 rating by Jafar Peek
"Shaniya, Was awesome!!! Not only did she anticipate my insurance product needs,she informed me of other products&services that State Farm offered & explained in get detail their value.She is definitely a reason to continue during business with State Farm... Great Hire Bryant...Coudos to all...Warmly Douglas Ja-far Peek"
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India Wright

April 2, 2024

5  out of  5 rating by India Wright
"This office is great and very helpful. I spoke with Meshana and she was fast with what I needed to be done, understand and polite."
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Mariah M (_ayoshai)

April 1, 2024

5  out of  5 rating by Mariah M (_ayoshai)
"India was very helpful with getting my renter’s policy reinstated. She explained the policy thoroughly so I’d understand my coverage. The website being down to do the online policy quote she made getting the new policy an easy process for me. Thank you India 😊"
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adrienne russell

April 1, 2024

5  out of  5 rating by adrienne russell
"Reggie is a resourceful agent at State Farm."
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Mia Morris

April 1, 2024

5  out of  5 rating by Mia Morris
"She was very nice and respectful and she help me a lot"
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Sida Ayala

April 1, 2024

5  out of  5 rating by Sida Ayala
"Reggie was very helpful and informative. One of the best insurance agents I have ever dealt with. I highly recommend 5 out 5 great customer service !"
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March 30, 2024

5  out of  5 rating by Shilena
"Working with Shaniya was lovely 🥰"
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March 29, 2024

5  out of  5 rating by Shae
"India is the greatest! She helped me out a lot! As a new driver everything is so confusing but she made it simple and easy!"
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Patsy Hall

March 29, 2024

4  out of  5 rating by Patsy Hall
"Reginald Neal was absolutely fantastic in assisting me with a new automobile policy for my Jeep Wrangler. He was very patient in listening to my concerns, gave me great advice and he put together a policy that covered all of my needs. Patsy Hall"
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Letomia Jackson

March 28, 2024

5  out of  5 rating by Letomia Jackson
"Reggie did an awesome job with helping me find the policy that I needed."
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J Roni404

March 28, 2024

5  out of  5 rating by J Roni404
"Reggie is professional, great work. He knew exactly how to respond to my needs when it comes to adding additional vehicles to my policy."